Changing Words Can Change Minds

This is Mohammed Qahtani during his Toastmasters presentation. Our words can cripple or create. While this is not directly hockey related, it is monumental in our growth. What we create a business manager, the captain of your team, as a coach, or supporting the development of your children, can define our success. Choose what you say, and how you say it, wisely, because you are likely to reap what you sow.